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Player unable to register phone number for withdrawals.

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Player’s deposit isn’t credited to her account.

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Player struggling to close an account.

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Player’s struggling to withdraw his winnings.

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Player’s struggling to withdraw her winnings.

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Later, the casino reconsidered its original decision and decided to temporarily unblock the disputed account and pay out the disputed funds. He has confirmed that his balance was successfully paid out after approximately 2 months. The player from Mexico had requested a withdrawal less than two weeks prior to submitting his complaint.

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